Track your order – OneSkin

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Save 15% on limited edition sets. [Shop now](/content/collections/summer-sets "Summer Sets"/index.html).

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Free shipping on orders over $79.00 USD

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Free shipping on orders over $79.00 USD

Save 15% on limited edition sets. [Shop now](/content/collections/summer-sets "Summer Sets"/index.html).

Subscribe & save 15%

Free shipping on orders over $79.00 USD

Save 15% on limited edition sets. [Shop now](/content/collections/summer-sets "Summer Sets"/index.html).

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FAQs

When will my order ship?

If your order is placed before 11am Pacific Time it will ship the same business day. If your order is placed after 11am Pacific Time, it may not be shipped until the following business day. Orders placed on Friday after 11am Pacific Time will not ship until the following business day, Monday.

When will my order arrive?

WITHIN THE UNITED STATES

Orders can take up to 14 business days to arrive. Depending on your location, orders can arrive sooner than 14 business days. All standard shipping orders will be shipped via the most efficient carrier determined at the time of packing your order. Due to this, carriers may vary.

WITHIN THE UNITED KINGDOM

Orders will take 10-20 business days to arrive. Your order will first ship with FedEx and then will be on their way to you via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary.

WITHIN CANADA

Orders will take 5-15 business days to arrive. Your order will first ship with FedEx and then will be on their way to you via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary.

WITHIN AUSTRALIA

Orders will take 20-30 business days to arrive. Your order will first ship with FedEx and then will be on their way to you via the most efficient carrier in your region determined at the time of packing your order. Due to this, carries may vary.

What is your return policy?

We are confident you will LOVE our products! Not satisfied with your first order? Return it within 30 days for a refund.

There may be some instances when you are asked whether the product you are returning is used or unused. If we receive back USED product when it was indicated that this product was unused, we will subtract a handling cost of $10 USD from your reimbursement amount.